I am a big fan of Gerry in your service department. He is very kind and knowledgeable. He creates loyalty. I will not bring my vehcicle anywhere else based on my experience with your service department.
Would have given 5stars, but waited overall 4hrs, for oil chg, tensior part installed, should have been a lot quicker. Otherwise, overall happy with service provided by pete Weigel?
What a pleasant experience I recieved at Riverhead Nissan’s service station! Donna was so helpful and kind to me, she made sure to check on me throughout my entire waiting time (which was not long at at all). Typically I dred getting my oil change or any other related services but at Riverhead Nissian they make it so welcoming and fun- it’s like having a cup of coffee with a friend while you wait for your car!
Spoke with a receptionist who assured me my oil change would be free, it was a mistake but the service dept honored it anyways. Professional. Thank you.
It was very easy to make a service appointment at the touch of my phone, the service desk personnel were friendly, prompt and professional. The service itself was quick and I was on my way without a fuss.