I called and said that my car needs new front and back breaks, inspection and tints to get removed the total price was around $800 with a rental but when I dropped off my car i got a call saying that it also needed new Rotors, calipers and the brake fluid to be replaced as per the technician adding another $1,500.00. I was very upset but I had no choice to move along with the new parts because they said that my car wouldn’t pass inspection if these parts weren’t replaced. After hearing the total price of $2,300.00 I almost fainted, I was very upset but I was very surprised that they gave me a courtesy charge of $2050.00. I requested to see my old parts and I wanted to see each rotor and caliper that was replaced.The technician explained why this was necessary and took his time doing so. The customer service that was shown to me was excellent and that made me feel really good and pleased. My cars rides and feels great, I understand it’s a business but i truly feel that they were looking out for my safety and the safety of other drivers. I would like to give a special thanks to Donna from the Service dept. and the Tech Eric who serviced my car for showing great customer service. I live in Holbrook so I could easily go to the one on 112 put the people that work at the Riverhead location just shown me excellent customer service and better pricing I will be coming back soon for a coolant flush and more. Thank you
Service write Donna Harrison is a gem. Polite, caring, knows her business and is the only reason I keep coming back for service. Would recommend Service
Ellos son muy amables cuando lo atienden a uno q Dios los bendiga.
Sales manager mike helped me to get my new Hyundai Sonata and salesmen Raj was great getting me out on time. Will tell friends to go to hyundai in Riverhead