Donna at was extremely helpful in getting our Murano back on the road after a wheel bearing went bad. We were in town on our vacation when the problem began and Riverhead Nissan was able to quickly diagnose the problem and get it fixed. Thanks to the entire team at Riverhead Nissan for taking good care of us!
Everyone was very friendly and had a great sense of humor, they even offered me some cheesecake lol. I recommend this location.
Always great customer service! Friendly and very helpful, I dropped my car off and picked it up after work. Couldn’t get easier. Also the people always have a smile and answer all of my questions. They even call you to discuss everything prior to picking it up & follow up after to ensure your satisfaction.
I went with a friend who wanted to buy a used car. We received great customer service from the time we entered the door. The manager attended us immediately and Kyle Price was our salesman. Kyle gave us great service, he is very professional and courteous.The problem was with the finance guy. He was rude and unprofessional. The bank was offering a rate of 9.99% interest,which is high.Such a high rate is understandable due to the short credit history of the client. My friend decided not to take the finance and not buy the car. That is when this guy got mad at him. He became insistent and we felt pressured to make a purchase.The finance guy went through all the finance options and we felt that none were appropriate. We are not obligated to purchase anything and after that treatment it becomes difficult to accept any offer. The rapport but built by Kyle was destroyed by the finance rep.Here's are some of his remarks addressed to us:" What you were expecting when you came here, a free car?"" You think that you are smarter than the rest"" Next time tell the salesman what your expectations are before making the finance people lose their time"Still I would buy when this guy is not around.
Great experience and extremely nice salesman and staff. Will definitely be back. Very noligable and easy to make deal. Our salesman tony made our experience great. Thanks.
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