Without a doubt, Nissan Service Department, located in Riverhead is the finest example of "Customer Service" I have ever found. Their talents and knowledge of superior quality care for their customers and their vehicles is stellar. Best of all, you don't need to driving a Nissan to have all the benefits they provide. As a female Senior Citizen, I can vouch for their honesty, integrity and excellent manners - no bill padding, no unnecessary additional work orders and whether you are there for a vehicle inspection, or routine service check - every detail of the Service is explained in detail at checkout. Possible future needs are also disclosed - it's worth a trip from anywhere on Long Island.
Donna at was extremely helpful in getting our Murano back on the road after a wheel bearing went bad. We were in town on our vacation when the problem began and Riverhead Nissan was able to quickly diagnose the problem and get it fixed. Thanks to the entire team at Riverhead Nissan for taking good care of us!
I’ve been a customer of Riverhead Nissan for decades. Yes, decades. Always have had excellent service and professional staff. I’d highly recommend to anyone. Sales staff is friendly. No bait and switch nonsense. Service department is thorough and very professional. I’ve dealt with Donna Harrison at the service desk since the early 90’s. She explains everything and is very professional. I’ve sent numerous family and friends to Riverhead Nissan and they’ve been treated well. Highly recommended.
My Salesman Mark was Very informative and helpful and Tom was also very easy to close the deal with. My new Tucson was properly detailed 👍 and again Mark answered all questions I had about the Tucson.
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